The Future CEO

2016 and 2017  will be remembered as the years where the impossible became possible. Autonomous  cars in the form of Tesla’s Autopilot entered the mainstream, and driverless truck made a beer delivery on public roads; the UK voted for Brexit and Donald  Trump won the US Presidential race. For the first time on record, wind […]

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This list of personal values are so flipping important for success

Customers have changed, it’s not just technology  current global turmoil, there has been a values shift in societies attitudes towards globalisation, business, finance and consumerism. Our research undertaken in TomorrowToday’s laboratory is revealing that values-focused businesses are the way of the future. If you want your business and brand to be part of a new […]

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What a two year long study by Google of their top 180 most remarkable teams revealed. It’s not what they expected.

Like most leaders, Google Execs had believed that the best teams were those that had the best people “” the right people, on the right bus “” You want to employ the best engineer, the best manager and the best scientist and give them the best resource. Right? This is logical, there you have it, […]

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Build stronger relationships using these powerful three rules

Michael Argyll  was one of the best-known  English Social Psychologists  of the twentieth century. The eminent professor of psychology at Oxford University authored or co-authored over 44 books. As an academic he is best known for his studies on happiness and communication cycles. One of his extensive studies explored friendships and what “˜rules’ contributes to […]

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Techniques to bring your story to life.

I was invited to work yesterday with one of my favourite partners; the London Business School and present to one of their clients, a large international Telecoms company. The presentation I gave is called Herding Cats  and it explores the new world of customer loyalty and suggests frameworks that marketing, customer experience and customer insight […]

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Games for grown ups

Imagine a game where there are no evil monsters, deranged zombies or blood sucking aliens, no high-calibre weapons and most surprisingly no scorekeeping of any sort. Rather the game is an allegorical adventure that explores how we might understand and integrate past experiences in order to grow and accept who we are now. Deep heady […]

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Will you still have a job in 2025?

A recent MIT Technology Review reveals an alarming trend. Since the early 2000’s and increasingly since the financial crisis of 2008, the levels of employment have decreased even though productivity has increased over the same period. Erik Brynjolfsson And Andrew Mcfee call this the “great decoupling” of productivity and employment. Historical trends show that as […]

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“Minority Report” type marketing misses the point of the Connection Economy

Scanning cameras lock onto John Anderton’s  face as he walks through a shopping mall.  Using facial recognition technology advertisers clock his presence and begin an invasive barrage of “personalised” advertisements designed to entice, cajole and convince him to purchase the must have products on promotion. In this a scene from the 2002 movie Minority Report […]

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Preparing for Generation Z (or whatever you’d like to call them)

  They have variously been named the “Homeland” generation, the “Re-generation” and the “Centennial” generation ““ but at the moment, we know them best (and rather lazily) as Generation Z.     In the US, this generation is often held to have been born from 1995 onwards. However, Neil Howe, joint author of “Generations” and […]

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Businesses that are building sustainable competitive advantage by doing good for society

In an earlier blog I spoke about the “perversions of the proper workings of capitalism”. In my mind Capitalism is inherently good. The Capitalist seeks to find and address a need. They innovate, take risks and work out how to use capital to make a profit. The Industrialist on the other hand surveys the competitive […]

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The growing power of protest

On the 28th August 1963 civil rights campaigner, Martin Luther King, led thousands of people on a march to America’s capital, Washington DC. There he gave a speech that inspired and paved the way for equal rights and changed the world forever. Fifty years on there are signs that the power of protest is on […]

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We’ve been suckered! “there is no real difference between work and play – it’s all living” says Richard Branson

Richard Branson recently said “there is no real difference between work and play ““ it’s all living” How profoundly true this statement is. I spent yesterday speaking at the  excellent Business Leaders Group  and the concept of where we work and how we work was a strong theme of discussion among the business leaders who […]

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Three major trends reshaping the face of tomorrow’s consumer

Following a study of customers attitudes and behaviours, CitiBank declared that 75% of their customers had changed as a result of the economic turbulence of the past few years. The report’s finding was correct in one sense; the economic uncertainty is influencing peoples’ behaviour. But the turbulence is also masking three much bigger and more […]

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Your future boss will be a robot

I came across a very neat article The Boss Is Robotic, and Rolling Up Behind You By JOHN MARKOFF in the New York Times which paints fascinating picture of how telerobotics and robotics could become a useful leadership tool. As more and more business leaders spend time travelling between offices across the globe, telerobotics provides […]

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A Question of Trust?

“Trust men and they will be true to you; treat them greatly, and they will show themselves great” Ralph Waldo Emerson (1803 – 1882) I love Penelope Trunk’s blogs at the Brazen Careerist. They contain great thoughts and advice about business and life, but most of all are searingly honest and often very touching. One […]

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All good stories begin with…

Once upon a time, there was a man who ran a small, but very successful bacon bap stall at a village’s farmers market. He spent time getting to know his customers and everyone knew him. He was famous for serving the thickest, tastiest bacon rolls around. People happily queued around the corner for the fresh, […]

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